IM.
Services Work Why Me Blog Contact
← All Projects
AI

AI Chatbot

A support chatbot trained on company documentation to answer customer queries instantly.

AI Chatbot

Problem Statement

Support tickets for repetitive questions were overwhelming a small support team.

Solution

Implemented a RAG-based chatbot using LangChain over the client knowledge base with a Laravel-powered admin console.

Business Impact

Deflected around 40% of repetitive tickets from human agents.

Technology Stack

LangChain OpenAI API Laravel 12 Next.js